Privacy Policy
Privacy Policy
This Privacy Policy explains how Burger Me! (“Burger Me!,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, submit a form, join our newsletter, apply for a job, request catering or a party reservation, or place an online order through tools linked from or embedded on our site.
By using our website, you agree to this Privacy Policy. If you do not agree, please do not use the site or submit personal information to us.
1. Who we are
Burger Me! operates casual dining restaurants in California and Nevada (including Truckee, Reno, Tahoe, and Auburn). This policy covers information processed in connection with our public website and related guest communications—not every in-restaurant POS system or employee HR file unless you also submit that information through this site.
2. Information we collect
We may collect information you provide directly and information collected automatically when you browse.
Information you provide
- Contact details (name, email address, phone number)
- Message content and inquiry type (general, press, feedback)
- Event details for catering and party requests (date, guest count, location preference, notes)
- Job application details you submit on our Careers page or related forms
- Newsletter or marketing preferences if you opt in
Information collected automatically
- Device and browser type, approximate location derived from IP address, referring URL, and pages viewed
- Usage and performance data if analytics tools are enabled
- Cookie or similar technology identifiers, as described below
Information from ordering providers
If you order online, our third-party ordering or payment provider may collect payment card data, delivery address, order contents, and related account details. We typically receive order and fulfillment details needed to prepare and serve your food; we do not store full payment card numbers on this website.
3. How we use information
- Respond to inquiries and provide customer service
- Process catering, party, and career submissions
- Send transactional messages related to your request or order
- Send marketing emails or updates if you have opted in (you can unsubscribe anytime)
- Operate, secure, and improve the website and guest experience
- Analyze aggregate traffic and popular pages
- Comply with law, enforce our terms, and protect our guests, team, and business
4. How we share information
We do not sell your personal information for money. We may share information with:
- Service providers who host the site, send email, process forms, run analytics, or support marketing—under contracts that limit use to providing services to us
- Ordering, delivery, and payment partners when you place an online order
- Professional advisors (legal, accounting) when reasonably necessary
- Authorities or other parties when required by law, legal process, or to protect rights, safety, and security
- Business transfers if we are involved in a merger, acquisition, financing, or sale of assets
Restaurant locations may receive the guest details needed to fulfill your specific request (for example, a party booking at a named counter).
5. Cookies & analytics
Our site and embedded tools may use cookies, pixels, or similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Blocking some cookies may affect site features. If we use third-party analytics (for example Google Analytics or similar), that provider’s privacy policy also applies to data it processes.
6. Online ordering & embedded tools
Online ordering may be handled by a selected provider (for example DoorDash Storefront, Heartland, or another partner we designate). Payment processing, account creation, delivery logistics, and refunds for those orders are governed by that provider’s privacy policy and terms. Please review those policies at checkout.
Forms on this site may be powered by WordPress/Elementor or similar form tools. Those platforms process submissions according to their own practices and our configuration.
7. Retention & security
We keep personal information only as long as reasonably needed for the purposes described above—such as responding to you, maintaining business records, resolving disputes, and meeting legal obligations—then delete or de-identify it when appropriate.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8. Your choices & rights
- Marketing: Unsubscribe using the link in any marketing email, or contact us to opt out.
- Access & correction: You may request access to or correction of personal information you submitted through our website forms.
- Deletion: You may request deletion of personal information we hold from website forms, subject to legal and operational exceptions (for example, records we must retain).
- Do Not Sell / Share (where applicable): We do not sell personal information for monetary consideration. If you believe a cookie-based advertising disclosure applies to your visit, contact us and we will honor applicable opt-out requests to the extent required by law.
Residents of California and other states with privacy laws may have additional rights (access, deletion, correction, portability, and non-discrimination for exercising rights). To exercise a request, use the Contact page and tell us which right you are asserting. We may need to verify your identity before responding.
9. Children’s privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 online. If you believe a child has provided personal information through the site, contact us and we will take appropriate steps to delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy, to the extent permitted by law.
11. Contact us
Questions or privacy requests? Reach us through our Contact page. For location hours and addresses, visit Locations.
This page is provided for guest transparency on a restaurant website. Have qualified counsel review and customize it before treating it as final legal advice for your business.